Helping owner-led businesses get unstuck from the Messy Middle
Coaching for owners of established businesses whose companies have outgrown how they’re being run. When growth still depends on you, we help you install systems, leadership, and structure so the business can scale beyond you. Work with an Indianapolis Business, Executive or Sales Coach to diagnose what’s holding your business back and build it to scale beyond you.
When Everything Depends on You, the Business Can’t Move Forward
Many owners who grow to $1–10M reach a point where there is a team in place but decisions, problems, and progress still land back on them. The business works, but it cannot move forward without their constant involvement. This is the Messy Middle, a stage where the company has outgrown how it’s being run, and what worked to get here no longer works at the next level.
Many established owners feel stuck and overwhelmed not because they’re failing, but because they’re in a new stage of growth where the business has outgrown the owner and how it’s being run. This is where the owner’s role must change, from doing more to building the systems, structure, and leadership required to scale.
Why Coaching Matters at This Stage
At this stage of business, progress is less about effort and more about perspective, structure, and accountability. Most owners cannot see the constraints in their business because they are too close to it.
That is why high-performing owners and leaders rely on a coach. Not for motivation, but for clarity, challenge, and a structured way to move forward. This is especially important beyond $1M, where complexity increases faster than capacity and decisions compound.
In this short video, Tim explains how a coach-guided Business Operating System (ABoS) helps owners step back, regain time, build stronger teams, and create a business that can run without them.
The Shift Owners Must Make to Scale Beyond $1M
At this stage, growth does not stall because of effort or ambition. It stalls because systems, leadership, and decision-making have not evolved at the same pace as the business. Coaching helps owners step back, identify constraints, and install structure so progress no longer depends on them.
This is where the ActionCOACH Business Operating System provides a clear, proven framework for installing systems, leadership, and accountability so the business can scale without relying on you.
Why Choose TBC ActionCOACH of Indiana
With over 28 years of experience, we help established business owners move beyond being the bottleneck by installing systems, structure, and accountability so growth does not rely on them day to day.
Time: Leverage proven systems that reduce owner dependency and free you from day-to-day firefighting.
Team: Build leadership capability and accountability so your team executes without constant oversight.
Money: Install disciplined financial systems that improve profit, cash flow, and owner pay.
We work differently than frameworks designed for large companies with full leadership teams. We work directly with the owner, starting with personal goals, leadership capacity, and accountability, then install the ActionCOACH Business Operating System with hands-on coaching so progress does not rely on self-management.
What owners say after installing systems and accountability into their business
“Started working with Tim and can’t say enough good things. He is really helping me see how to improve the business and giving practical suggestions to IMPLEMENT the theory. It is working!!!!”
Jeff Jinks, JEFF JINKS LAW“Tim has been amazing to work with and is quickly becoming an invaluable resource for my business.”
Travis Van Winkle, VAN WINKLE LEGAL“I can’t say enough about Tim w/Action COACH. He has been a real asset for our company. His guidance & direction has made such a difference for our team. It’s been a great experience for us to utilize his knowledge & wisdom to move our company to “NEXT LEVEL!”
Tracey Ruble, RUBLE OUTDOOR CONCEPTS“I hired Tim at the beginning of 2024 and he has helped me set goals for my business and provide accountability to those goals. We have been meeting goals at a faster pace than I would have ever expected to do on my own. 5 out of 5 stars!”
Adam Hoeksema, PROJECTIONHUB“TBC ActionCOACH of Indiana has proven to provide value far above their coaching or training rates. Indiana Painting will continue to use Tim and his team for all our business coaching needs.”
Bob Sands, INDIANA PAINTING“Coach Tim does an excellent job working alongside all types of CEOs and helping one to become stronger in the areas you wish to grow in. With years of background experience, he provides a great balance of leaning in and holding one accountable yet bringing things to light for self-discovery with a gentle touch. The “ahha” moments come to light to become a better version of oneself. Coach gave me solutions that I wasn’t thinking of that instantly made the investment in my business a good one and a positive ROI. If you’re looking for a great accountability partner and to become a better entrepreneur, I suggest going to a free seminar and taking advantage of a consult.”
Adam Jurs, JURS INSURANCE & FINANCIAL SERVICES, INC“Using Tim and the ActionCOACH methods has helped me put processes in place to help me see where my business is and where it is going. It is much easier to predict and plan. These methods have allowed me as a business owner to look at my mindset and shake my thinking patterns so I’m no longer “stuck” or plateaued. Working “on” my business not just “in,” I now have better clients that value what my business does for them and an increase in my income. Thanks to Tim for teaching me how to rethink, evaluate and monitor my business practices.”
Teri Capron, FRESH DESIGN“As a new business owner, there was so many things to learn and so many things to do. I needed a plan and ActionCOACH and Coach Tim have helped me take a systematic approach to creating processes and building the systems needed to successfully run and scale my business. ActionCOACH isn’t just something to add to your “To-Do” list, it a community of business owners learning together and growing their businesses.”
Erika Steele, JUST LOVE COFFEE“Owning a small business has several challenges. You fix that for which you have time. Which means there are many things you will not get around to fixing! The longer they go “unfixed,” the harder they become to correct. My agreement with Tim was to coach me as a CEO of a larger corporation and not the owner of a small business. In other words, change the way I look at business. Not just my business, but business in general. What are larger Companies doing that I am not? The changes in my views and attitude are unmeasurable. It is simple, most everything you have learned in life was taught to you by a teacher or “coach.” Why would building a business be an exception? I repeatedly hear the answer when asked a business goal, “to increase my sales by X%.” I immediately wonder if there is a plan in place to achieve and measure that. Sure, increasing sales by 10%, 20% or even 50% sounds great, right? But how do you get there? Simple solution here folks, ask Tim. So many of us business owners strive to rise above our competition. “If you don’t have time to do it right the first time, when will you have time to do it again” mentality. The same goes for building your business! Working with Tim has completely changed my views as a business owner. My only regret is having not met him 30 years ago. It’s never too late to hire a coach, BUT it also is never too soon.”
Kevin Kinder, INDY CRAFT PAINTING“Tim is fantastic! He has made such a difference in my life, personally and professionally. Not only has he helped me grow, but I am now helping my team grow by using a lot of what I have learned from Tim! I wish I had started working with him years ago!”
Alaina Butiste, MILLER'S HEALTH SYSTEMS“I have been a coach for 15 business years. I always tell people, “If you sell the process, you need to be in process.” Tim Campsall is our business coach. He has the opposite skill set compared to me personally. I don’t need more of myself in my business; I needed a different perspective—a process-oriented leader versus a visionary “bright and shiny object” guy. Tim is the complete package, one part coach, one part psychologist, one part strategist.”
Tony Scelzo, CINERGY“Tim has been such a crucial part of my company’s success. He keeps me sane through all the challenges of a start up. I’m so fortunate to have crossed paths with him as well as to have the opportunity to be coached by him. He has lifted my spirits during some of the lowest times of my business. He has create new perspectives for me as well as business angles. I truly feel as though I am fully supported and properly guided in all aspects of my business. Thanks Tim!”
“I met ActionCOACH Tim after merging into a new role and new company through acquisition. He has assisted me with learning the DISC communication styles of the leaders in our company which has made our communication more effective as a team. During our bi-weekly coaching sessions Tim has helped our leadership team in the transition of becoming a single company and helping us focus and prioritize our plans for sustainable growth. I recommend Tim as a coach for any CEO or Business Owner looking to solve their issues with not having enough time, not having the right or enough team members, or aren’t growing their revenue.”
Angela McElroy, CINERGY“Tim of TBCactioncoach.com is an amazing business coach. He influenced a deep transformation at gogalex.com which is going forward at warp speed thanks to Tim’s coaching. Using the various tools provided by ActionCOACH, Tim has enabled me to take my business from 6 employees to 16 in less than 6 months. The year after joining the coaching program will be the most successful ever for my business and it’s really only up from here!”
Alex Goga, GOGALEX“The team at TBC Action Coach recognizes quickly where a business is and meets the owner where they are with an affordable solution. Action is the key with Tim. Get out of your head and move towards your goals and objectives. I couldn’t ask for a better coach to help me be successful in my business.”
Mike Elkin, ELKIN FINANCIAL GROUP“Positive, Professionalism, Quality, Responsive, Value So glad to have been introduced to ActionCOACH of Indiana and Tim! ActionCOACH is a wonderful resource and Tim is an all-around great guy. He is a very helpful coach and he individualizes his approach to meet his clients where they are at.”
Teri Krakovich, ACHIEVE QUALITY OF LIFE, LLC“Coach Tim has been great! As a small business owner you face many challenges. In just a short amount of time he has helped to guide me through quite a few of them. Tim is very professional in his approach, yet personable. It really shows that he does care about your success both professionally and personally. Honestly I was a little apprehensive that I was going to get some canned systematic approach that didn’t fit with what I was trying to achieve in my business. But Tim has tailored his approach so that I am working towards only the goals that I set for myself. I would highly recommend anyone thinking of working with a business coach to give Tim a try. You won’t be disappointed!”
Steve Butiste, CREATIVE OUTDOOR LIVING“We have been working with Tim for almost 5 months now and I couldn’t recommend him more as a business coach. Tim has a vast knowledge of business and is one of the best accountability people I have ever had. He pushes back when appropriate and challenges us to stay focused and accomplish what we set out to. If your business feels like it has hit a plateau and you are looking to achieve more growth, contact Tim. He will get you there.”
Tammy Coleman, ELEMENT212“TBC ActionCOACH of Indiana has been very helpful for me and my business. There is a strong network of resources and a depth of knowledge available to any client. Coach Tim challenges me and holds me accountable. It has been invaluable to my business. Highly recommend!”
Lauren Taylor, HOLDER MATTRESS“Tim really pushes me to examine and use my strengths for growing my leadership and company!”
Shaya Bates, LINK TO LEARN BEHAVIOR THERAPY“We have enjoyed the coaching and support that Tim has provided and have already made positive changes and noticeable improvements in key areas of our business within just two months. As is the case with any good coaching, there is a lot of extra “on the business” work to do but it is well worth the investment of time, energy, and money.”
Todd Rimer, ELEMENT212“Tim Campsall takes a sincere interest in your success. He asks for your commitment, and then holds you accountable. Many of us NEED that. He recognizes the struggles of running a business, and having family & employees counting on your every decision, because he has been there & actually in this role is there again. Tim actually practices what he preaches, and participates & shares his own personal struggles with the members of his training group to show sincere empathy. Comforting & Inspiring!”
Michael Higgins, FLEX CAPITAL“Tim has a unique perception on leading that fits very well with my own business leadership style. As I would expect from a coach, he is responsive and thoughtful in his approach to discovering ways to motivate us. But what really makes him unique is he has refined his skills to find the balance between teaching and pushing. He is exceptional at knowing when I need intellectual help and when I just need a swift kick in the behind. I give my highest recommendation for Tim and his team. If you do the work, you will not be disappointed.”
Mike Harding, SELECTIVE INTELLIGENCE“I bought a business without any business background! I thought it would be easy and it was NOT! Thank goodness for Tim Campsall. I am so impressed with all that Tim has taught me about running my business. He has given me a new confidence in myself and my abilities that is really paying off! I now feel in charge of my own destiny and I know how to achieve my dreams. The guaranteed results are guaranteed for a reason…they really work! If you are new to owning a business or just want a refresher course to keep on top of the changing business world, I highly recommend Tim and the ActionCOACH approach!”
Angela Peterson, HUPP JEWELERS“Tim Campsall has provided me with the information needed to turn my business form a profitable but “seat-of-the-pant” operation into a connected “powerhouse” capable of bigger and better things.”
Dave Philpott, PICS INTERNATIONAL“Everyone wants to make more money and have more free time! Tim Campsall is a great business coach. He has the knowledge of what works in a business and what doesn’t, saving you time and energy. He knows when to push and when to praise. He makes you think and pushes you to do the things you know are good for your business and yourself as a person. Keep an open mind and come to one of his complimentary seminars, you will be inspired!!”
Cindy Nicks, SUNSHINE CLEAN INDY“Tim is a very well-rounded person who understands what it takes to make any business grow. He has the tools that he can teach us to use, because Tim has used them himself in his career, and now in his own business. I need help scaling my business, and a few course corrections along the way. Tim is who I am entrusting to help guide me through the beacons. If you need help in growing your business, or are tired of working 100 hours a week, schedule a free consult with him. You will be glad you did.”
Bob Daly, R.A.D. FABRICATION“If you’re looking to build a better business system, Tim is your guy. He’s not here to sell you on the latest and greatest way to 100x your likes on social media. He takes the time to go into what really works, the fundamentals and the right things to track that actually matter. Top it all off with the fact that he is simply a great person to know, and there is no one I could recommend more.”
David Van Deman, VAN DEMAN PHOTOGRAPHY“We enjoy working with Tim. He is knowledgeable, responsive and provides great guidance in all facets of operating a business.”
“Tim is the business coach we were needing and looking for. His demeanor is a wonderful fit for us. Tim has the ability to be challenging and realistic at the same time. I leave each session with valuable input and highly recommend Tim for a business that is looking to continue to move forward.”
Denny Knipp, INTEGRATED NETWORK STRATEGIES“Super helpful class and guidance on owning and running a business. I was a total newbie and learned so much about how to succeed and which tools make the largest impact. Highly recommended.”
Jim Peterson, HUPP JEWELERS“Can a business coach really help me improve my business? The answer is absolutely yes. Tim Campsall has provided me with insights and advice to improve my profitability and free up my time. Tim will push you and encourage you to become more successful, both in your business life and personal life. I highly recommend Tim’s coaching to any business owner who wants to improve their business. Tim has definitely improved mine.”
Guy Haffley, HAFFLEY, TAYLOR & COMPANYWays Owners Typically Work With Us
Most owners who reach this stage start with a short, focused 2-Week Coaching Trial to gain clarity.
From there, we recommend the coaching path that best fits the business and what it needs next.
What We Help Business Owners Build Once Clarity Is In Place
Get Clarity on What’s Holding Your Business Back
Clarity starts before coaching. These tools help you identify where focus and structure are needed most.
Events
We offer two distinct experiences for owner-led businesses navigating the Messy Middle. The Messy Middle Owners Workshop provides practical education and proven growth strategies. The Messy Middle $1M+ Owners Event brings together established business owners for peer learning, meaningful conversations, and a confidential community of owners who understand the challenges that come with growth.
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